Terms & Conditions

Last Modified On 20/09/2023

PLEASE, READ THE TERMS OF USE CAREFULLY. BY USING THE WEBSITE OR APPLICATION, YOU AGREE TO BE BOUND BY THE TERMS BELOW. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE EXIT THE WEBSITE IMMEDIATELY.


Please note that we may change, modify, add and remove these Terms at any time without prior notice. These terms must be read periodically. By continuing to use this website after such changes to these Terms, the visitor, user or registered User agrees and agrees to the changes. If you use any of our other services, your use is based on your submission and acceptance of the terms and conditions applicable to those services.


1. Scope of services

1.1. Through this website, Total Performance Marketing (TPM) provides an online platform for you to find for research information about market in Vietnam. As well as providing digital marketing services for organizations, businesses or individuals with business growth needs.

1.2. Market volatility or special conditions may result in inaccurate or inadequate information being provided within a certain period of time. In case of any problem, please contact our customer service for satisfactory assistance.

1.3. All payments for services will be made directly to TPM's bank account or TPM's payment channels. We are not responsible for the validity of fee-based services, if the payment is not made directly to TPM bank account or TPM payment channels.

1.4. We reserve the right at any time and from time to time to modify, suspend, discontinue or terminate the Service (or any part thereof) with or without notice. You agree that we will not be liable to you or any third party for any modification, suspension, discontinuation or termination of the service.


2. Sign up an account

The website allows you to create user accounts based on the data you provide. By providing your data, registration and account creation, you warrant that: i) the information you provide is complete and accurate; ii) you will update the information to ensure that the registration information is complete and correct.


3. Membership program

3.1. When you sign up for an account at TPM, you automatically become a member of the loyalty programs of TPM.

3.2. As a member of TPM you have access to points, promotions, discounts and other benefits offered by TPM and/or by third parties.


4. Services

4.1. Consult & build total marketing strategy.

4.2. Research customer and market.

4.3. Develop training, coaching and consulting programs to improve research, development skills and apply technology into digital marketing.

4.4. Marketing Audit.


5. Discount and Promotion

5.1. We offer prices and promotions that change from time to time. Please note that these may involve different conditions and requirements as it relates to different posting policies.

5.2. If any promotion is offered directly by a third party, the rights and claims to the promotion will be solely with the third party supplier and may not be applicable at TPM.


6. Links to Other Websites

Our website may contain or use links to other websites. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Please note that we are not responsible for the privacy policies or terms of those other websites and you should carefully read the privacy policy of each website you visit.


7. Intellectual Property Rights

7.1. All intellectual properties on the website is now owned by TPM. Materials and information, including but not limited to: software, text, data, graphics, images, audio, video, trademarks, logos, icons, html code and others on this website are prohibited from publishing, modifying, copying or altering in any way outside the area of this website without the express written permission of TPM. If you violate these rights, TPM reserves the right to bring a civil claim for the full amount of damage or loss suffered. These violations may also constitute criminal offenses.

7.2. We build the website, set up the source code, and do the software support, which can license open source software from third parties through the GNU General Public License (GPL License). Any use of TPM from open source software and third-party rights intellectual property requires the necessary licenses or permits.

7.3. We allow our partners to use content from the website without permission if they provide a reference source linking to the original content from the website.


8. Claims of Intellectual Propery Rights

8.1. If there is evidence of infringement of your intellectual property rights, you or your representative (collectively, the "Sender") may submit a notice containing the following details listed below: i) name, sender's address, phone number and email; ii) detailed information to prove the existence of intellectual property rights infringement, including the online address of the electronic copy; iii) A statement that Sender (a) is the owner or exclusive owner of the intellectual property right that is being infringed; or (b) has legal authority to act on behalf of the owner or sole proprietor; iv) request removal or disabling of access to the infringing electronic copy or version

8.2. The letter must be signed by the sender and sent in person and by email to the following address: 861/72/11/2a Tran Xuan Soan Street, District 7, Ho Chi Minh City, Viet Nam

8.3. All claims, disputes, controversies or differences arising from infringement of intellectual property rights must first be sent to us for takedown or legal mediation.

8.4. We will review and process the notices in accordance with the above requirements and in accordance with the laws of Vietnam.


9. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of Vietnam.


10. Miscellaneous

10.1. We welcome customer and user feedback about our website and the services we provide. All inquiries are endeavored to respond within 48 hours. We always have a satisfactory policy for feedback to help our website and services provide customers better and better.

10.2. The problems arising unintentionally during the use of our website and services or complaints about content, please contact us to be reviewed and removed in accordance with the provisions of the website and the law.


11. Limitation of Liability

11.1. Website and services are provided for informational purposes only. None of the content on the website or the service is oriented towards professional, financial or legal consulting organizations. We will not be responsible or liable for any results directly or indirectly from any actions you take or failure to rely on for information, services or other resources on the website. Your use of our information and services for support is solely at your own risk. We disclaim all kinds of warranties, express or implied, including but not limited to theme quality, partnership, fitness for any particular purpose, and non-infringement.

11.2. We do not warrant that the website or service provided will meet your requirements, or will be uninterrupted or error-free, or that search results or content from the website or service will be accurate, immediate, or useful. or absolutely correct.

11.3. We do not warrant that any material on the website or service will contain all information regarding proprietary or legal requirements. If there is any content that violates proprietary rights and legal regulations, please contact us to have it removed within 36 hours.


12. Our Contact

If you have any questions or feedback about this terms and conditions, please contact us at here or send email: [email protected].